Microsoft Teams Email Integration

I’ve been using Microsoft Teams since the first day of its official launch and it has become my favourite collaboration tool for work. It is simply a great tool to stay productive while having fun with your co-workers as well as your clients. No matter how often you try to avoid emailing when you are working in a team environment, but there are still times you have to go to outlook to email a group of people about some work related to a project or an issue you are working with your team (both internal MS teams members and guests users). So how can you make sure that email is saved to the Team Channel for future reference?

It is actually easy. All you have to do is find the unique email address for the MS Teams Channel and make sure it is included in the recipients of the email. For example I have created a MS Team called “A+ Team” and I have two channels in the team. Built-in “General” channel and one I created called “Project Work”. Let’s see how I can find the email address for the Project Work channel.

First open up Microsoft Teams and go to your Channel. Then click on the ellipsis menu (or 3 dots) next to your MS Teams Channel name:
Ellipsis Menu button

This will expand the menu and out of the many choices, please click on “Get email address” in the menu:

Get email address option in MS Teams Channel
Get email address option in MS Teams Channel

Clicking on this will generate the unique email address for the channel you have selected. You could easily copy this to your email recipients in outlook and send the email.

Email address generated by Microsoft Teams Channel
Email address generated by Microsoft Teams Channel
Sending an email to Microsoft Teams Channel in Outlook Desktop App
Sending an email to Microsoft Teams Channel in Outlook Desktop App

It’s all done. Now let’s go back to Microsoft Teams Channel and see how this looks.

How the email looks in Microsoft Teams Channel
How the email looks in Microsoft Teams Channel

Now you could click on “See more” to see the whole text of the email body. Or you can even download the email and open in outlook by clicking on “Download original email”. But that is self explanatory.

I want to show you another way to find out all the emails sent to the Teams Channel. Remember Microsoft Teams is actually a SharePoint site. So this needs to be saved somewhere in that site. Click on “Files” tab in the channel and notice that there is a new folder called “Email Messages”.

Email Messages folder in Microsoft Teams default Document Library
Email Messages folder in Microsoft Teams default Document Library

Now what do you see if you open this folder. Voila!! You can now see both the email and the attachment.

Email attachments in Email Messages folder
Email attachments in Email Messages folder

Now you know all about emailing to Microsoft Teams Channel. Give it a try so you can make sure those important emails relevant to a whole Team is shared in the channel they belong.

If you have any questions about this or anything else in Microsoft Teams, please feel free to send me a message via the contact form or in twitter. Always happy to help.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.